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Kooth and Surrey and Borders Partnership NHS Foundation Trust

In 2016 SBPFT commissioned Kooth as part of its integrated Children’s and Adolescent Mental Health programme. 

The idea was to use and promote Kooth across the county as a front door for children and young people with no need for referral to a) reduce demand on CAMHS and Primary Care services by providing high quality intervention in a lower cost digital setting and b) Increase early intervention and prevention and c) increase accessibility.

Together the service is promoted across the county to schools, mental health teams, primary care and broader stakeholders. 

During our partnership together we have:

  • Had 85,927 logins to the Kooth; with 76% of young people returning to the site on multiple occasions

  • Helped 13,567 children and young people

  • Conducted 6,069 chats with Kooth counsellors

  • Exchanged 41,469 therapeutic messages 

  • Had 29,961 article views and 47,978 forum views

  •  And helped 71% of users outside traditional service hours

During the year 1 Apr 2019-31st March 2020 Kooth for 12% of the overall MHSDS access target for the 5 Surrey CCGs. 

During the COVID 19 crisis to date (Kooth has actively supported responses across Surrey delivering 4 webinars to approximately 120 professionals regarding the service’s offer.  A 20% uplift in service capacity and an expansion to 10 year olds was quickly utilised by young people from 1st May meeting a need within the county to provide additional support for CYP.    

“Working together with Kooth colleagues has enhanced the support and care that we are able to offer to Surrey Children and Young People. Kooth understands the issues that impact the emotional wellbeing and mental health of children and young people.”

Justine Leonard, Director of Children and Young People's Services, Surrey and Borders Partnership Trust

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