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Mental health care when you need it, how you need it. For everyone.

Visit Qwell
A few features you'll find on Qwell for adults include a journal, access to discussion boards, as well as articles written by other adults and the Kooth team.A few features you'll find on Qwell for adults include a journal, access to discussion boards, as well as articles written by other adults and the Kooth team.


Mental Health is one the largest challenges for Global Public Health. 1 in 4 adults experience mental health issues. At Kooth, we believe access to immediate high quality mental health care is a right, not a privilege. is commissioned by NHS, Local Authorities and Charities to improve the mental health of entire populations of specific cohorts. Adults accessing Qwell can do so without the waiting lists or thresholds often associated with traditional services. They can join online peer support communities, access self-help materials or engage in drop-in or booked one-to-one online chat sessions with our experienced counsellors.

Qwell works in partnership with traditional community health providers and provides links and pathways to traditional and specialist face-to-face services.

What you can expect to find on Qwell

Clinical model

Qwell is designed to work alongside traditional NHS services such as Talking Therapies. It provides an immediate alternative for those who chose not to engage in more structured services. Our clinical model is NICE informed and we have ongoing pathways mapped across the UK.

Accessible & age appropriate

Our platform does not require any referral and is available 24/7. Our clinical and content team work with the Qwell community to create relevant and accessible content for all our users. We are focussed on ensuring all aspects of the platform meet the Web Accessibility Guidelines (WCAG) 2.1 level AA.

Anonymous and available

Qwell is an anonymous site which helps adults to feel safe and confident in exploring their concerns and seeking professional support. is an online application removing the need for Apple/Android accounts, data requirements and the stigma of mental health apps on your devices.

Human practitioners

Our live counselling functionality allows service users to receive professional support through either booked or drop in sessions as and when a session is required. Our qualified practitioners are real people, not bots, with significant experience in working with adults from a wide variety of backgrounds and have a varied skill set.

Multiple ways to get help

Our suite of applications allows people to choose how they want to access help: Magazines, Forums, Messaging, Live Counselling. Each component can be accessed as a stand alone or as part of a wider care package.

No waiting lists or referral

Access to Qwell is immediate. There is no need for a referral, no waiting lists and the service is available 24/7.

Risk & Safety

Managing risk is what we do. We have a robust risk profiling system across all parts of the platform that allows us to prioritise and to reach out. Safeguarding encompasses all we do at every level of care. We know when to signpost and refer on and how to psychologically hold people and keep them safe during crisis.

92% recommend

On every part of our platform we ask for feedback on functionality and measure outcomes. 92% of our service users would recommend Qwell to a friend.

Case studies

Get in touch

Any questions or looking for more information? Just contact us. We love to help.

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